Every enquiry answered. Every lead worked. Around the clock.
Five agents, each closing a specific revenue leak. Start with the core offer, or run them together as one system. Every conversation is visible to you in a live pipeline.
Database Reactivation Agent
Old enquiries, quotes that went quiet, lapsed customers — leads you already paid for, sitting dead in a spreadsheet. Our AI opens a natural, one-to-one SMS conversation with every single one and books the warm ones straight into your calendar.
Any format, any age. We segment it, scrub opt-outs and set the offer angle with you.
Contextual, two-way, in your brand’s voice. It answers questions and handles objections — no bulk blasting.
Qualified, booked, confirmed and reminded. You see every conversation in a live pipeline.
Speed to Lead Agent
The first business to respond usually wins the job. When a new enquiry arrives from your ads, website or Google profile, our AI opens the conversation in under a minute — nights, weekends, whenever.
Meta ads, Google, webforms — every channel is watched at once.
A personal message referencing exactly what they asked about.
Tyre-kickers filtered, genuine prospects scheduled into your calendar.
Out of Hours Agent
A big share of enquiries arrive after your team goes home — and by Monday they’ve bought from someone else. This agent qualifies and books evening, weekend and holiday enquiries while you rest.
Evening, weekend, public holiday — the agent never clocks off.
Asks the right questions and handles objections in the moment.
You open up to a diary that filled itself overnight.
Google Review Agent
Your Google profile is the first thing prospects check. This system requests reviews at the perfect moment after each sale, then replies to every review — five star or one star — in your brand voice.
Sent after each job or visit, when goodwill is highest.
References the specifics — never a copy-paste template.
Professional, prompt responses that show prospects you take feedback seriously.
“Booked in the same day I enquired — the whole experience was seamless.”
Thank you Mikaela! Same-day service is exactly what we built our systems for. See you next time.
“Waited a while for a call-back on a busy Saturday.”
Hi Dave — thanks for the honest feedback, and sorry about the wait. We’ve fixed our Saturday coverage and would love the chance to make it right. Please reach out directly.
Abandoned Cart Agent
Seven in ten shoppers who add to cart never finish checkout. This agent follows up every abandoned cart with a personalised SMS sequence — answering questions, applying the right incentive and walking the sale home.
The AI spots the drop-off the moment it happens and triggers the recovery sequence.
References the exact items left behind. Feels personal, not automated.
Answers questions, applies incentives when needed, and sends the direct checkout link.
ScaleLevel AI vs the alternatives
Why growing businesses choose AI automation over manual follow-up — or doing nothing at all.
| ScaleLevel AIRecommended | Manual follow-up | Doing nothing | |
|---|---|---|---|
| Responds to enquiries 24/7 | ✓ Yes | × No | × No |
| Replies within 60 seconds | ✓ Yes | × No | × No |
| Works your dormant database | ✓ Yes | × No | × No |
| Handles out of hours enquiries | ✓ Yes | × No | × No |
| Responds to every Google review | ✓ Yes | × No | × No |
| Recovers abandoned carts | ✓ Yes | × No | × No |
| No extra staff needed | ✓ Yes | × No | ✓ Yes |
| Cost structure | Pay on results | Wages regardless of results | Lost revenue |
Start with the one that pays for itself.
Database Reactivation is where most clients begin — it uses leads you’ve already paid for, so there’s no new ad spend to justify.